Recognising outstanding performance by Library staff

The Library Staff Recognition process seeks to acknowledge outstanding staff performance, such as exceptional customer service; team contributions that exceed goals and objectives; and the demonstration of outstanding management and leadership.

The acknowledgement of exceptional performance by Library staff supports the Library’s Strategy Map priorities to: provide ongoing opportunities for staff development and progression; encourage innovation and a culture of continuous improvement; develop transparent, accountable and effective management at all levels; and deliver effective internal Library staff communication.

Nominations for recognition may be made by any Victoria University staff member (including library staff) through a secure online form. Self-nominations are not accepted. Nominations can be made under the following categories:

Exceptional Service to Clients

  • Delivers outstanding service to clients (internal or external to the Library) that positively impacts them, and which is over and above the normal expectations of the staff member’s role. 


  • Generates innovative and valuable ideas and which are used to develop new or improved processes, methods, systems, programs, or services
  • Identifies and implements creative ideas that significantly impact workflows within a team, group, or the wider library.

Commitment to Health and Safety

  • Champions health and safety, risk management  and emergency planning within the workplace
  • Contributes to improving Library Health & Safety and Emergency Planning ‘education culture’ rather than compliance.

Management and Leadership

  • Demonstrates significant contributions to the Library’s strategic goals, to team or project leadership, or to the wider library profession
  • Significantly contributes to, or influences, morale, motivation and/or collegiality within the Library.

If you are a University staff member, and would like to nominate a member of the Library’s staff or a group of staff, please submit a nomination through the following link.

Library Staff Recognition Nomination Form